Vivify

There are a few actions that you should consider: While pointing your mobile device at the QR code, make sure the camera 'sees' the entire code, n...

Firstly, try scanning the QR code again. If the same message still appears;  For printed QR code, it’s likely that the print is damage. Try scanning Colla...

Refresh Try refreshing your page.   Check Internet connection Try using Vivify App both on Wi-Fi and on your mobile data connection as the problem may r...

The problem could be due to your Token Balance. If the required number of Tokens needed to redeem the selected Voucher is more than your current Token Bala...