Most likely, someone tried to sign up for a Vivify account using your email address. 


It is important to first make sure that the email was sent from Vivify’s official email address which is either support@vivify.com.my or greetings@vivify.com.my


If it is an official email from Vivify, you may report this by dropping us an email at support@vivify.com.my or filling in a form on https://vivify.com.my/contact/ or submitting a ticket on  http://faq.vivify.com.my/support/tickets/new .