With Vivify, you can chat with Merchants individually.

To send a message to an existing chat:

  1. Tap  .
  2. Tap  in the top right.
  3. Select the merchant you'd like to send a message to, then type your message.
  4. Click the arrow in the red box on the right to send the message.

To start a new chat with a Merchant, visit the Merchant page on the app and tap Chat.