If you're receiving a password reset email for your account, it's likely that someone is trying to reset your password for your account.
It is important to first make sure that the email received is from Vivify’s official email which is either support@vivify.com.my or greetings@vivify.com.my.
You may report this by dropping us an email at support@vivify.com.my or fill in the form on https://vivify.com.my/contact/ or submit a ticket on http://faq.vivify.com.my/support/tickets/new .