If you can't remember your password, you can reset it on the App. To reset your password, first open the Vivify app. From there:

  1. On the login screen, tap on “Forgot Password?”.
  2. Enter the registered email address.
  3. Open your email Inbox. An email with the reset link will be sent to the registered email address. Tap on the reset password link.
  4. Enter the new password and confirm the password.